What should I do if my computer prompts a virus after downloading software?

When some customers download iReal 3D scanning software, iReal 3D intelligent mapping assistant or other related files using the channels provided by iReal 3D’s official website, they may encounter a browser pop-up window “virus exists” after the download is completed.

In this case, you need to complete the following operations in the computer settings:

Open the computer system settings and enter the “Security Center – Virus and Threat Protection” interface. Turn off “Real-time protection”, “Cloud-provided protection” and “Automatic sample submission“.

Once you have done the above, you can download the software normally!

(The files downloaded from the iReal 3D website are virus-free and pose no threat to your computer’s security, so please feel free to download them!)